Quality & Standards

Setting the highest quality and standards in LED lighting

Red Arrow’s No.1 priority is QUALITY!. During the period since the new Red Arrow was formed, quality & standards as been at the forefront of our strategy, with the aim of delivering world class products and service to the UK LED lighting market.

The business has achieved ISO 9001 and ISO 14001 accreditation, whilst the product range has been enhanced and extended with higher efficacy, longer life luminaires. Many products now achieve a minimum of 130 lm/W, saving the customer energy and money. Many new products also have an on-site warranty for complete peace of mind.

Red Arrow is a member of several respected industry bodies. As proud full members of the Lighting Industry Association (LIA), we are committed to maintaining high standards of product, performance, service and ethics. We are also Commercial Associate members of the Electrical Contractor’s Association (ECA) and members of the Electrical Distributors’ Association (EDA).

Our accreditations

Red Arrow already has accreditation to ISO 9001 (Quality Management System) and ISO 14001 (Environmental Management System), demonstrating our commitment to quality and standards. We are also working towards integrating ISO 45001 (Occupational Health & Safety Management System) into the business.


Red Arrow Factory


We have our own wholly-owned manufacturing facility in the Far East, with significant investment in automated production lines and robot assembly.
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Meet Us

The Red Arrow team has a wealth of experience within the lighting industry, stretching back over 40 years. Find out more about our staff from Account Managers to Technical Support.
Meet the Red Arrow team

Red Arrow Office


“Great service again from Red Arrow Electrical, without the great service we get from our suppliers we wouldn’t be able to meet our customer’s needs. Thank you.”

Terry Hughes
Solen Energy Group

“Since switching our LED Lighting portfolio to Red Arrow, our sales have increased year on year. We have to offer reliable, readily available lighting products to fulfil our client’s demands, this is where Red Arrow’s strengths are. Their stock levels and innovative products are by far market leaders.”

Allied Export

“Outstanding customer service from Craig Cansdale and the team at Red Arrow Electrical, my customer rings me urgently needing some High Bays as he was let down from another supplier, I placed my order with Red Arrow at 4:55 pm on Friday and it was delivered before 9 am Saturday morning, Superb.”

Jason Skarratts
Solen Electrical Wholesalers - South Liverpool

“I have had an account with Red Arrow for close to 20 years now. We trade in a very competitive part of Liverpool, and having a solid core of lighting products is essential to our survival. A good relationship with their sales team has allowed us to compete with our neighbours to gain and maintain business. Along with a quick turnaround on our orders and high product quality, I would say that Red Arrow have been instrumental to our growth over that time.”

Harbord Electrical

“R&B Star & Red Arrow have had a great relationship over many years which has gone strength to strength in recent years. Red Arrow are a fantastic supplier to deal with, high-quality products at the right price & great customer service from Rich. What makes them stand out is their service which is next to none, where else can you get an order placed at 7 pm for next day delivery?!”

Laura Wilkinson
R&B Star Electrical Wholesale

“Rich and the team at Red Arrow always go above and beyond to help us. Service is impeccable and deliveries have always been prompt even during COVID times. Can not fault the products or the service. Definitely our go-to brand for LED lighting.”

Sagar Shah
Flamingo Enterprises

“I have found Red Arrow to always be competitive on pricing but what sets them apart is their consistent, high customer service levels. They respond quickly to pricing and new product enquiries and have turned around urgent orders within 24 hours. I would definitely recommend Red Arrow for all your Site Lighting needs.”

Jill Federico
Onsite Support

“After visiting your impressive new premises and witnessing the vast improvement on warehousing and logistics, as a Lighting Distributor, we can confidently feel backed by a progressing Lighting Manufacturer such as Red Arrow, needed in these recent tough business times”

Chris Kelly
K Lighting Supplies Ltd


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