Our On-Site Warranty
Here at Red Arrow we are so confident in the quality and performance of our products that we are now offering on-site warranty on a wide selection of our product range.
Some benefits of using Red Arrow products which are covered by on-site warranty include:
- Time & cost savings
- Reduced downtime
- Expert service
- Personalised support
For a more in-depth look into the benefits of Red Arrow’s on-site warranty, read our blog post.
If you experience any problems with a Red Arrow product, please submit an on-site visit request form.

Details
Under our on-site warranty, all costs are covered and work is undertaken by our own approved in-house contractors. Our contractors will visit the site of the client under the warranty and repair or replace the faulty part of product at no extra charge.
This provides the confidence of having skilled technicians come to your location for any necessary repairs or replacements, saving you time and effort.
Furthermore, this warranty speaks to the reliability of Red Arrow’s LED products, as we are willing to stand behind our offerings and ensure they perform as promised.
To read our full warranty document, click here.
WHICH PRODUCTS ARE INCLUDED?
On-Site Warranty Products
Browse all products which include our on-site warranty. Order online today with your trade account.
View Products
SEE ALSO
Manufacturing
We have our own wholly-owned manufacturing facility in the Far East, with significant investment in automated production lines and robot assembly.
Learn More
Meet Us
The Red Arrow team has a wealth of experience within the lighting industry, stretching back over 40 years. Find out more about our staff from Account Managers to Technical Support.
Meet the Red Arrow team